We're sorry to hear you'd like to cancel your Boxed Water subscription. Just so you know, you can always skip a delivery if needed. To cancel your subscription, log in to your Boxed Water account, select the product you want to cancel and scroll down to locate the "Swap this for a different product" option. Follow the prompts to confirm cancellation.
If you need further assistance email us at hello@boxedwaterisbetter.com
Please note that if you have recently received an order confirmation notification for your subscription this month that is prompting you to cancel your subscription, your order will still be processed and shipped. We can only cancel orders that have not been placed yet.