You will need to log into your account in order to adjust things on your subscription like: edit your delivery schedule, shipping address, billing information and more. You can do this by going to our login page here.
Placing your initial subscription order doesn't automatically activate your account. If your email address isn’t recognized at the login screen, it’s possible you still need to register your account with us. You'll just need to select the "Create an account" link at the bottom of the page. Make sure to use the email that you setup your subscription with when entering your information. Once your login process is complete you should be able to visit your account information and manage your existing subscription from there.
Check out our step-by-step video guide on how to edit your Boxed Water subscription, no matter what device you are on here.